download file is damaged or incomplete

bob belt's Avatar

bob belt

18 Jan, 2014 02:34 AM

when I unzip the downloaded file and try to run it I get a popup that says "file is damaged or incomplete"

  1. Support Staff 1 Posted by Sean Woodhouse on 18 Jan, 2014 11:57 PM

    Sean Woodhouse's Avatar

    Hi Bob,

    Are you using 'The Unarchiver' to unzip the archive? If you are, please try re-downloading Reveal and unzipping the application zip with Apple's 'Archive Utility' instead of The Unarchiver.

    See this thread:
    http://support.revealapp.com/discussions/questions/14-download-seem...

    Cheers

    Sean

  2. Sean Woodhouse closed this discussion on 18 Jan, 2014 11:57 PM.

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